SUPPORT FAQ
SCREEN SHOT

How to make a screen shot?

Use your device screenshot shortcut, then paste or upload the image when creating a support ticket so staff can see the exact issue.

More Details

This tool/topic works best when steps are completed in order and settings are saved before moving to the next screen.

Steps to Try

1. Review each setting carefully and apply one change at a time.
2. Save your work and confirm results in a new tab or refreshed page.
3. Keep screenshots of each step if you need additional support.

If It Still Does Not Work

• Try again from a different browser or device.
• Include your device type and exact issue details in your support request.
• Visit Support Home for ticket and login help links.

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