Firefox is not working or crashes what can I do?
Try clearing Firefox cache first. If issues continue, reset Firefox and retest with minimal add-ons enabled.
More Details
Browser and Java-related issues are often caused by cache conflicts, blocked pop-ups, or outdated components.
Steps to Try
- Clear browser cache/cookies and close all browser windows before testing again.
- Allow pop-ups and trusted content for school-related sites when prompted.
- Retry in a different supported browser to identify whether the issue is browser-specific.
If It Still Does Not Work
- Restart your device to clear locked sessions and background conflicts.
- Capture the full URL and exact on-screen error text for support.
- Visit Support Home for ticket and login help links.
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