SUPPORT FAQ
COLLABORATE PERMISSIONS

Collaborate Permissions Controls for Moderators

By default, participants may have limited permissions in Collaborate sessions. Moderators grant chat, microphone, whiteboard, and video access as needed.

More Details

This tool/topic works best when steps are completed in order and settings are saved before moving to the next screen.

Steps to Try

1. Review each setting carefully and apply one change at a time.
2. Save your work and confirm results in a new tab or refreshed page.
3. Keep screenshots of each step if you need additional support.

If It Still Does Not Work

• Try again from a different browser or device.
• Include your device type and exact issue details in your support request.
• Visit Support Home for ticket and login help links.

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