SUPPORT FAQ
OUTLOOK VIEW

Changing View of Messages in Outlook Live

If conversation view is difficult to read, update your Outlook message display settings to a view that separates emails more clearly.

More Details

Most MNOHS email questions are solved by confirming the correct school account, checking Outlook settings, and refreshing the browser session.

Steps to Try

1. Sign out of all Microsoft accounts, then sign back in using your MNOHS school email account.
2. Make the requested setting change in Outlook and save before leaving the page.
3. Refresh Outlook in a new browser tab to verify the update appears correctly.

If It Still Does Not Work

• Try a different browser or private/incognito window.
• Include screenshots and the exact error message in your support request.
• Visit Support Home for ticket and login help links.

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