Tech Support Login
Why when opening VoiceThread I get the message, "saying you may have multiple tabs open."
This can happen when you have a full browser cache. Please try clearing your browser's cache and restarting your browser before viewing your VoiceThreads again. You can find the steps for clearing your cache below:
- To access the browser history:
- In MacOS: Go to the Tools menu, and click Clear Recent History.
- In Windows: Go to the orange Firefox menu, hover your mouse over the History option, and select Clear Recent History.
- From Time range to clear, select Everything.
- Un-check all boxes except Cache.
- Click Clear Now.
- Refresh the current page.