Option 1: Clearing Browser Cache

A website may not function as expected in the browser.   When restarting the browser doesn't solve the issue try clearing browser cache.

• The following site explains how to clear Firefox browser cache: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

Option 2: Resetting Firefox

If the browser continues to crash resetting the browser may be the best option.

• The following site explains how to reset Firefox: https://support.mozilla.org/en-US/kb/reset-preferences-fix-problems
• Please note going directly to the about:support found in step one subheading may be the best option. 
• The short video below shows how to reset Firefox.